Home » Categories » Troubleshooting

How to get a Crash Report to submit to iRacing

How to submit a crash report

Crash reports can be invaluable for improving the sim. For a crash report to be useful, we need three pieces of information:

  • The date the crash occurred
  • A brief description of what happened before the sim crashed
  • Crash details from the system log

Crash details can be found in the Event Viewer program. To run this program, in the Search dialogue box on your computer, type "eventvwr” into that dialog (without the " marks), and choose View event logs.

The Event Viewer may take a few minutes the first time it’s run, this is normal.  

  1. Select the Application log under Windows Logs
  2. Find the error generated by the sim and double-click on it
  3. Copy the error details and paste them in your crash report

Scroll down until you see in the Level column where it says ERROR with a red exclamation point at the time and date of when you are experiencing the crash and send is the information in the General tab.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Graphics performance tip for increased FPS
Viewed 12566 times since Sat, Feb 12, 2011
What do I do if I think that someone has gained access to my password?
Viewed 3166 times since Tue, Mar 25, 2008
How to fix the Loading Error 68
Viewed 4179 times since Thu, Jan 27, 2011
What can I do about Open Practice Session Freezing issues?
Viewed 3242 times since Fri, Feb 13, 2009
Failed to verify signature on program executable
Viewed 15149 times since Sat, May 8, 2010
How to fix the Loading Error 66
Viewed 5409 times since Tue, Oct 27, 2009
Steering Wheel Configuration & Calibration
Viewed 20219 times since Fri, Oct 28, 2011
Allowing iRacing through Software Firewall
Viewed 9659 times since Fri, May 9, 2008
What do I do if I get an Error 40100 when trying to purchase
Viewed 4345 times since Thu, Jan 6, 2011