Home » Categories » Multiple Categories

Unable to Update

Can you try and see if the same thing happens with all browsers (Internet Explorer/Edge, Firefox and Google Chrome)?

The iRacing.com system software requires access to the internet enabling communication between your computer and the iRacing.com servers. This communication is necessary for operation of the iRacing service; it allows your computer to join online sessions, check for updates to the iRacing software, and it enables other member website functionality.

You may see a blank page or get an error when updating if these executables are blocked by your firewall.

Some common antivirus and firewalls are Norton, AVG, Microsoft Security Essentials, Avast, McAfee, Kaspersky... If you see an error during the next step, or if the update in the next step does not work, it is likely that the problem can be fixed by adding the executable files (listed below)to the list of executables that your firewall allows to communicate over the internet.

Simply disabling the firewall will not automatically allow the necessary program files access to the internet. This has to be accomplished by allowing the following files as exceptions in your particular firewall software. Refer to your firewall instructions or to one of the links below to find the directions for doing so.

Unless you specified otherwise, the default location for your iRacing.com software is your C:\Program Files (x86)\iRacing folder. If you installed it through Steam, then it is located in C:\Program Files (x86)\Steam\steamapps\common\iRacing.

C:\Program Files (x86)\iRacing\iRacingChat.exe
C:\Program Files (x86)\iRacing\iRacingLauncher.exe
C:\Program Files (x86)\iRacing\iRacingLocalServer64.exe
C:\Program Files (x86)\iRacing\iRacingService64.exe
C:\Program Files (x86)\iRacing\iRacingSim64DX11.exe
C:\Program Files (x86)\iRacing\iRacingUpdater.exe

Can you also try and go to C:\Program Files(x86)\iRacing\Updater and then right click on the iRacingUpdater and choose Run as Administrator. Then go back to the Members site and refresh (or log in).

One last thing is to turn User Account Control off. You can do this in your Windows Control Panel...Users section. See our FAQ: http://faq.iracing.com/article.php?id=109 for more details on how to do this.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How to fix the Loading Error 68
Viewed 4672 times since Thu, Jan 27, 2011
How to set up a 3 screen display using an ATI graphics card
Viewed 12464 times since Fri, Jun 10, 2011
How to turn off Windows UAC (User Account Control)
Viewed 7875 times since Wed, Oct 7, 2009
Set up your own Hosted Session!
Viewed 3677 times since Wed, Apr 3, 2013
Host Your Own Tournament
Viewed 2384 times since Wed, Apr 3, 2013
What do I do if I think that someone has gained access to my password?
Viewed 3743 times since Tue, Mar 25, 2008
How to fix Loading Error 72
Viewed 4994 times since Thu, Nov 1, 2012
FPS/Network Display Box ("F" key in-game)
Viewed 37088 times since Sat, Feb 19, 2011
Driver Aids
Viewed 6358 times since Sun, Jul 31, 2011